Providing Value to Our Clients

Value. It's a word commonly used in commerce. We all want value in whatever purchases we make. We want to know that we got more than what we paid for. In travel it's no different. We all want that five star resort at a three or four star price.
Value is the driving force behind all of our vacation recommendations. We are constantly searching for the best values in the industry. But, the effort doesn't stop at the selection of the resort or cruise ship. Once our clients are booked we try to add additional value to their vacations. These value added features could include free upgrades, extra amenities at their destinations or special attention from resort staff.
A great example of providing added value is our upcoming group trip to Mexico. We announced this week that our entire group will be upgraded to the next higher level resort at the Barcelo Resort complex on the Riviera Maya. This upgrade was equivalent to a $400 - $500 value for each of our families and it was done because of our relationship with the resort. That's what comes with 20 years of experience in the travel industry. And that's what we can bring to the table for our valued clients.

Some Five Star Travel History

So, you're a fan of Five Star Travel? You were maybe invited by a friend of a friend to become a fan of our Barefoot Escapes Facebook Page. Or maybe, you found us on a web search. But, who are we? What is our background? As someone who may be considering a vacation in the not too distant future we think it's important that you know who you are dealing with.

Our agency is truly a Mom and Pop operation. Me and my wife Linda operate the business and in September we will be entering our 20th year. But, the history of Five Star Travel really goes much further back than that.

Travel has been in the Anderson family for decades. Back in the late sixties my father Charles Anderson began a career in the travel industry. Working for a major airline afforded him and his family the opportunity to travel to destinations they never would have dreamed of. As the youngest child in the family I had the opportunity to travel quite a bit with my parents. I enjoyed frequent visits to the Caribbean, Hawaii and Mexico as a child. These trips had a big impression on me and my passion for travel grew over the years. In 1991 I had the opportunity to start a new travel agency with my wife Linda. Anderson Travel, as it was known then, started small and gradually grew due to the referrals of our satisfied clients. We realized early on that the only way we were going to grow our business was by delivering superior service to our customers. Thankfully, we have continued our growth over the last 20 years. In 2005 we relocated from the Boston area to the Austin area. We also changed our name that year to Five Star Travel. We felt the Five Star name reflected our commitment to providing a high-end vacation experience to our clients.

But all throughout those years we never lost sight of the passion for travel and for treating every one of our clients' vacations as if it were our own family's trip. We understand how important vacations are in all of our lives and we do our best to make sure our loyal customers have vacation experiences that will always bring a smile to their face years after their vacations have ended.

For me, travel brings me back to my childhood. Those days of discovering the unknown. Spending quality time with my family. One of the joys of my life is to be able to convey the same passion for travel to my children today as we travel the world together.

About a year a half ago I lost both my mother and father. It was a devastating loss for our family. But looking back at their life we were all grateful for the opportunity they both had to fulfill their dream of travel. For them, travel was an essential part of life. It brought them so much joy. And it remains a part of the fabric of our family's life that lives on today through Five Star Travel.

Whether you have been a client of ours in the past or are considering a vacation in the future, we thank you for allowing us to continue being a part of this exctiting industry. We truly look forward to serving your travel needs for years to come.

Help Your Charity by Taking a Vacation

How can you help your favorite charity or non-profit group? Take a Vacation? That's right. It's that simple. With Five Star Travel's Travel for a Cause program our agency contributes a portion of our profits from qualified vacation packages to your favorite non-profit. Just tell us who you are traveling for when you make your vacation booking. Once your travel is completed we'll send a check to your non-profit. Want to raise even more for your favorite charity? Assemble a group trip. Group packages have the ability to raise an even larger percentage for your non-profit. Give us a call and let us fill you in on all the details of how you can Travel for a Cause.